Shipping policy

Shipping policy

At SunnyClub, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process

 

Order Processing

 

All orders are processed within 3 to 5 business days, excluding weekends and public holidays, once your order has been received.

 

After placing your order, you’ll receive an email with your order number and details. Once your order has shipped, we'll send a shipping confirmation email with a tracking number and link.

 

Order Cut Off Time: 05:00 PM AEST

 

Please note that processing times are separate from shipping times. Delivery times may vary depending on your location and the shipping method selected at checkout.

 

Shipping Processing

 

As the sun is in every corner of the world, we ship our sun-proof products globally.  

 

Delivery within Australia can range from 3-7 business days;

International delivery can range from 7-12 business days to arrive.

 

Please be aware that delivery times may be affected by external factors beyond our control, such as customs processing for international orders or unexpected shipping delays.

 

Shipping Costs

 

We offer a flat rate shipping to Australia, New Zealand, USA. This rate may fluctuate due to economic reasons.

 

**Free Standard Shipping promotions only applies to Australia, New Zealand, USA, and UK. 

 

Delivery Zone      Delivery Cost in Local Currency (reference only)

Australia                                  $10 AUD

New Zealand                            $15 NZD

United States                           $15 USD

Other Regions                  Refer to checkout page 

*The shipping fees provided above are only for reference, please refer to checkout page for a more precise amount.

How can I track my order?

Once your order has been shipped, we will send you an email with a tracking number, allowing you to monitor its status. Please note that it may take up to 48 hours for the tracking details to become active.

 

If you do not receive your order within:

27 days Internationally 

14 days for Australia

Please reach out to us via the contact form on our website with your name and order number, and we’ll be happy to assist you.